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AI chatbot + live chat for online stores

Every shopper answered.
No per-seat fees.

AI answers from your own store content, looks up orders and shows products, from $0.55 per resolution. Your team steps in from a shared inbox that starts at $9 a month. Works with Shopify and any website.

Free to start. No credit card required.
Two sides of a better conversation.Actual product · Demo workspace
Chatrevia shared inbox with conversation history, published sources, and human takeover controlsChatrevia shared inbox with conversation history, published sources, and human takeover controls
Every conversation, with the context your team needs.Watch the walkthrough
NEW AI VOICE & VIDEO CALLING

Your AI can talk.
Now it can see, too.

Let customers say it, show it, and solve it. All inside your messenger.

Book an AI calling demo
Campaign illustration of a cobalt and chrome sound sculpture beside a customer showing headphones on a video call.
A whole new way to connect.chatrevia
A question becomes a conversation

“Can you help me choose?”

Talk it through with your AI. No typing required.

Illustrative call scenario

A team that’s
always in the loop.

One shared inbox. Every conversation, its context, and a useful next reply.

Meet your visitor.

A real question. An answer grounded in published knowledge. Watch the messenger respond to a visitor asking about project pricing.

Recorded in the real app.
Fictional demo data. No audio.
Try it yourself
ACTUAL PRODUCT CAPTUREChatrevia

Visitor asks about pricing → Assistant answers from published knowledge

Shared contextAnswers, notes, and history stay together.
Clear ownershipKnow who’s helping, at a glance.
A human connectionYour team can pick up the conversation.
A Chatrevia conversation sculpture beside carefully arranged knowledge foliosA Chatrevia conversation sculpture beside carefully arranged knowledge folios
Add your knowledgeReviewPublish

Your expertise.
In every answer.

Bring your website, documents, and FAQs together. Review and publish what your agent can use.

  • Answers grounded in published sources.
  • A place to test before you go live.
  • Your team decides what’s ready.
Explore knowledge

AI gets it started.
Your team takes
it from there.

A helpful first answer. A personal follow-up. Keep the context when it’s time for a person to join.

Explore conversations
One conversation. Your agent and your team.
A helpful place to start.
Chatrevia messenger home in a fictional demo workspaceChatrevia messenger home in a fictional demo workspaceThe actual messenger answering a pricing question with published sourcesThe actual messenger answering a pricing question with published sources
Actual product · Fictional demo workspace

A useful answer.
A clear next step.

Look up Shopify orders, answer on WhatsApp and Messenger, sync consented contacts to Klaviyo or your CRM, and book the next conversation.

Explore integrations Available features depend on your plan and provider setup.
Three conversation forms connected across stone platformsThree conversation forms connected across stone platforms

Room for your
next chapter.

Start free. Pay for the tickets you answer, not the seats you fill. Add AI when you’re ready.

Start small

Starter

Your first shared inbox, with room to get started.

$31.50/mo

Billed monthly only

Help desk
$9/mo
AI Agent
$22.50/mo
50 tickets / month30 AI resolutions / month
  • Shared inbox & live chat
  • Website knowledge & help center
  • Shopify, WhatsApp & Messenger
  • Revenue attribution from chat
  • No per-seat charges
Extra ticket $0.30Extra AI resolution $0.75
Build momentum

Basic

For growing stores with a steady flow of questions.

$58.50/mo

$702 billed yearly

Help desk
$39/mo
AI Agent
$19.50/mo
300 tickets / month30 AI resolutions / month
  • Everything in Starter
  • Remove Chatrevia branding
  • Klaviyo profiles & lead events
  • Standard support
Extra ticket $0.30Extra AI resolution $0.65
Grow across websites

Advanced

More capacity for busy teams and multiple websites.

$920.50/mo

$11,046 billed yearly

Help desk
$629/mo
AI Agent
$291.50/mo
5,000 tickets / month530 AI resolutions / month
  • Everything in Pro
  • Custom messenger CSS
  • Success-manager assignment
  • Private Slack support setup
  • Priority onboarding
Extra ticket $0.20Extra AI resolution $0.55

Prices in USD, excluding taxes. Yearly prices are monthly equivalents paid upfront for the year. Starter is billed monthly only. The AI Agent is an optional prepaid pack of AI resolutions; without it, your team answers every conversation. Usage beyond your allowances is invoiced after each calendar month (UTC). No per-seat fees.

Compare plans and estimate your bill

Before the
first hello.

A few things you might be wondering.

Get started free
Does it work with Shopify?

Yes. Connect your store on a paid plan and your team sees order history in the inbox. With the AI Agent on, the assistant also shows product cards and lets shoppers check an order with their order number and email. Product cards also work on any website that publishes product details.

How much does the AI cost?

Paid plans start at $9 a month for a shared inbox and live chat, with no per-seat fees. The AI Agent is an optional prepaid monthly pack of AI resolutions at $0.55 to $0.75 each, depending on plan and billing. Free includes 10 AI resolutions a month.

Can I try the real product?

Yes. Create a free workspace, add your website’s knowledge, and test the messenger and team inbox in the playground before you install anything.

What does the AI use to answer?

The knowledge you review and publish: your pages, documents, and FAQs. When an answer is missing, the assistant offers a way to reach your team. You can test responses before installing.

Can my team join the conversation?

Yes. Visitors can ask for a person, and teammates can take over in the shared inbox. The conversation stays together, so your visitor doesn’t have to start over.

How do I install it?

Set up your knowledge and messenger, verify your domain, then add the embed script to your website. Test everything in the private playground first.

What happens at my plan limit?

Free stops at its allowances instead of charging: once 25 tickets or 10 AI resolutions are used, AI answers pause until the 1st and your team can still reply. On paid plans: Additional tickets are priced individually, with no rounding up to blocks. Additional AI resolutions use your plan’s AI rate. Usage beyond your allowances is invoiced after each calendar month (UTC). Allowances do not roll over, and unused AI pack capacity is not refunded.

Your next great
conversation starts here.

Bring your knowledge, your agent, and your team together.

Get started free